ITANAGAR : The Cyber Crime Police Station (CCPS), Itanagar, has successfully facilitated the restoration of ₹30,000 to two cyber fraud victims through the newly introduced Money Restoration Module (MRM), marking a significant milestone in cybercrime redressal in the Northeast.
According to a statement issued by Police Headquarters (PHQ) Crime Superintendent of Police Achin Garg, the recovery was made possible through the MRM, a digital platform launched earlier this year by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs to enable quicker restoration of money lost in cyber fraud cases.
The MRM allows victims to seek the return of fraudulently transferred funds without requiring a First Information Report (FIR) or court order, provided the disputed amount does not exceed ₹50,000 and remains frozen in the fraudster’s account. The process is conducted online, reducing procedural delays and simplifying fund recovery for victims.
Police said the initiative is particularly significant for victims of small-value cyber frauds, who often face lengthy legal procedures to recover relatively modest amounts. However, authorities clarified that the module can facilitate restoration only when the defrauded amount remains frozen in the recipient account. Funds that have already been withdrawn or transferred further cannot be recovered through the system.
To avail of the facility, victims must first report the cybercrime through the National Cyber Crime Reporting Portal or by calling the national cybercrime helpline 1930. Using the complaint acknowledgement number, applicants can then submit a refund request through the Money Restoration Module portal, complete the verification process and track the status of their application online.
Highlighting the importance of timely reporting, police stressed that swift action significantly improves the chances of freezing fraudulent transactions and recovering funds before they are moved by scammers.
The police also urged citizens to follow basic cyber safety practices, including never sharing one-time passwords (OTPs), personal identification numbers (PINs) or banking credentials with anyone. Citizens were advised to remain cautious of emerging cyber frauds, including so-called “digital arrest” scams, and to verify suspicious communications through official channels before taking any action.
Authorities reiterated that anyone suspecting cyber fraud should immediately contact the cybercrime helpline 1930 or lodge a complaint through the National Cyber Crime Reporting Portal to maximise the possibility of fund recovery.
